Answers to the things most customers ask. Can't see your question? Get in touch.
Use our Find My Part tool — pick your lift's brand and model. If you can't find it, email us a photo of your old cable and the lift's make/model/serial, and we'll identify it within 24 hours.
Yes. Every cable is load-tested to its rated capacity before dispatch and supplied with a signed test certificate. Keep it with your lift's service records for your LOLER inspection.
12 months from the date of invoice, covering any defect in materials or workmanship. Liability is limited to replacement of the faulty part.
Yes — that's one of our specialities. We can manufacture bespoke cables to match any spec, usually in 3–5 working days. See our Custom Cables page.
Individually. Most lifts use 2 or 4 cables, so check how many your lift takes before ordering. Cables should always be replaced in sets — replacing just one on a 4-post is false economy.
Stocked items ordered before 2pm Monday–Friday ship the same working day for next-working-day UK delivery. Custom cables take 3–5 working days to manufacture.
Yes, worldwide. International shipping is quoted individually based on destination and weight. See our Delivery page.
Yes, by prior arrangement. Call us to arrange a collection time.
We're happy to discuss regular trade arrangements for fleet operators, garages, and resellers. Get in touch.
All major credit and debit cards via our secure checkout. Bank transfer on request for larger trade orders.
No — product images are for illustration only. The exact physical appearance of cables varies by length, end fitting type, and manufacturer revision. You will receive the correct cable for your lift as described in the product title.
If we've sent the wrong cable for the lift you specified, we'll replace it free of charge including return shipping. If the lift was misidentified, contact us — we'll work with you to sort it out.
